Terms of Service

1. Acceptance of Terms

By accessing or using any services provided by Stilts AI Corp. (“Company,” “we,” “us,” or “our”), including our multi-tenant ERP software-as-a-service platform, web hosting, and all related services (collectively, the “Services”), you (“Customer,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Services.

2. Description of Services

We provide a cloud-based, multi-tenant enterprise resource planning (ERP) software-as-a-service platform, web hosting, and related services. The specific features and scope of Services available to you are determined by your subscription plan. We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.

3. Account and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not: (a) use the Services to transmit harmful, unlawful, or infringing content; (b) attempt to gain unauthorized access to any part of the Services or related systems; (c) interfere with or disrupt the integrity or performance of the Services; (d) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or structure of any part of the Services; (e) download, copy, reproduce, or create derivative works of the Services or any portion thereof, except as expressly permitted; (f) use any automated means, including bots, scrapers, crawlers, or similar tools, to access, extract, index, or collect data or content from the Services; (g) circumvent, disable, or interfere with any technical protection measures, security features, or access controls of the Services; or (h) sublicence, resell, redistribute, rent, lease, or otherwise make the Services available to any third party except authorized users under your subscription.

5. Customer Data

You retain all ownership rights to the data you submit to the Services (“Customer Data”). You grant us a limited licence to host, process, and display Customer Data solely to provide and improve the Services. We will not sell, share, or use Customer Data for purposes unrelated to service delivery. Upon termination, we will make Customer Data available for export for a period of thirty (30) days, after which it may be permanently deleted.

6. Multi-Tenant Environment

The Services operate in a multi-tenant architecture. We implement commercially reasonable technical and organizational safeguards to logically isolate Customer Data between tenants. You acknowledge that the Services are shared infrastructure and agree not to attempt to access any other tenant’s data or resources.

7. Fees and Payment

You agree to pay all fees associated with your subscription plan as outlined in the applicable order form or pricing schedule. Fees are non-refundable except as expressly stated herein. We may adjust pricing upon thirty (30) days’ written notice prior to your next renewal period. Failure to pay may result in suspension or termination of access to the Services.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE SERVICES AT YOUR OWN RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STILTS AI CORP., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Stilts AI Corp. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any third-party rights.

11. Intellectual Property

All rights, title, and interest in and to the Services, including all software, technology, designs, trademarks, and documentation, are and shall remain the exclusive property of Stilts AI Corp. These Terms do not grant you any rights to our intellectual property except the limited right to access and use the Services during the term of your subscription.

12. Term and Termination

These Terms remain in effect for the duration of your subscription. Either party may terminate for material breach if the breach remains uncured thirty (30) days after written notice. We may terminate or suspend your access immediately if you violate these Terms. Sections 4, 5, 8, 9, 10, 11, 13, and 14 shall survive termination.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of New Brunswick and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Brunswick, Canada. Both parties agree to attempt good-faith negotiation before pursuing formal legal proceedings.

14. General Provisions

These Terms constitute the entire agreement between you and Stilts AI Corp. regarding the Services and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver. We may assign these Terms; you may not without our prior written consent. We may update these Terms from time to time. Material changes will be communicated with at least thirty (30) days’ notice. Continued use after changes take effect constitutes acceptance of the revised Terms.

15. Contact

For questions regarding these Terms, please contact us at:

Stilts AI Corp.
Email: support@stilts.ai